Privacy Policy

Welcome to Classical IT
At Classical IT (“Company,” “We,” “Us,” or “Our”), your privacy is our priority. This Privacy Policy comprehensively explains how we collect, use, disclose, and safeguard your information when you interact with our website (https://classicalit.com) (“Service”). By using the Service, you consent to the practices described below.

1. Interpretation & Definitions

1.1 Interpretation

• Capitalized terms have meanings defined under the conditions outlined in this policy.
• Definitions apply regardless of whether terms are singular or plural.

1.2 Key Definitions

• Account: A unique user profile granting access to our Service or specific features (e.g., registered members).
• Affiliate: Any entity controlling, controlled by, or under common control with Us (ownership of ≥50% shares or voting rights).
• Company: Classical IT, headquartered at 193, Lohar Building, Lift-4, Room 3, Fakirapool, Dhaka -1000, Bangladesh.
• Cookies: Small text files stored on your device to track browsing activity (e.g., login sessions, preferences).
• Device: Any electronic tool (e.g., computer, smartphone, tablet) used to access the Service.
• Personal Data: Information that identifies or can identify an individual (e.g., name, email, IP address, phone number).
• Service: Our website, https://classicalit.com, including all pages, features, and functionalities.
• Service Provider: Trusted third parties (e.g., analytics firms, payment processors) assisting Us in operating the Service.
• Usage Data: Information automatically collected during Service use (e.g., visit duration, device type, browser version).
• You: The individual or entity (e.g., business) accessing or using the Service.

2. Data Collection & Use

2.1 Types of Data Collected

a. Personal Data
We may request the following when you register, contact us, or use the Service:

• Contact Details: Name, email address, phone number.
• Account Credentials: Username, password, security questions.
• Technical Information: IP address, device ID, browser type.
• Usage Insights: Pages visited, time spent, click patterns.

b. Usage Data
Automatically collected via cookies, logs, and analytics tools:

• Device-Specific Data: Operating system, mobile network, hardware model.
• Browsing Behavior: Entry/exit pages, session duration, error logs.
• Location Data: Approximate geographic location derived from your IP address.

2.2 Tracking Technologies & Cookies

We use cookies and similar tools to enhance functionality and analyze trends:

You can manage cookie preferences via your browser settings. Disabling cookies may limit Service functionality.

3. How We Use Your Data

We process Personal Data for the following purposes:

a. Service Delivery

• Provide access to the Service and troubleshoot issues.
• Fulfill contractual obligations (e.g., processing payments, delivering orders).

b. Communication

• Send updates, security alerts, and account notifications.
• Respond to inquiries and support requests.

c. Personalization

• Tailor content, recommendations, and offers based on your preferences.
• Remember login details and settings for convenience.

d. Analytics & Improvement

• Analyze user behavior to enhance Service performance.
• Conduct A/B testing and optimize marketing campaigns.

e. Legal Compliance

• Meet regulatory requirements (e.g., tax reporting, fraud prevention).
• Defend legal claims or respond to lawful requests (e.g., court orders).

4. Data Sharing & Disclosure

Your data may be shared under strict conditions:

a. Service Providers

• Example: Payment gateways (e.g., PayPal), cloud hosting providers (e.g., AWS).
• Purpose: Ensure seamless Service operation and security.

b. Business Transfers

• During mergers, acquisitions, or asset sales, data may transfer to new owners.

c. Legal Obligations

• Disclose data if required by law (e.g., subpoenas, tax audits).

d. Public Interactions

• Comments or reviews posted publicly may be visible to all users.

e. With Consent

• Share data for specific purposes (e.g., partnerships) only with your explicit approval.

5. Data Retention & Security

a. Retention Period

• Personal Data is retained only as long as necessary for the purposes outlined (e.g., account activity, legal compliance).
• Usage Data may be anonymized and stored indefinitely for analytics.

b. Security Measures

• Encryption: SSL/TLS for data transmission.
• Access Controls: Role-based permissions for staff.
• Audits: Regular security assessments to identify vulnerabilities.

6. Your Rights

a. Access & Correction

• Review and update your data via Account settings.
• Request a copy of your Personal Data in a portable format.

b. Deletion

• Delete your Account or request data removal (exceptions apply for legal obligations).

c. Opt-Out

• Unsubscribe from marketing emails via the “Unsubscribe” link.
• Adjust cookie preferences through your browser.

7. International Data Transfers

Your data may be processed in countries outside Bangladesh (e.g., cloud servers in the EU or USA). We ensure transfers comply with applicable laws (e.g., GDPR for EU residents).

8. Children’s Privacy

• The Service is not intended for users under 13.
• We do not knowingly collect data from minors. Contact Us immediately if a child’s data is inadvertently processed.

9. Third-Party Links

• The Service may link to external websites (e.g., social media, partner sites).
• We are not responsible for their content or privacy practices. Review their policies before sharing data.

10. Policy Updates

• Changes will be notified via email or a Service banner.
• The “Last Updated” date at the top reflects the latest version.

11. Contact Us

For questions, requests, or concerns:

• Email: [email protected]
• Address: 193, Lohar Building, Lift-4, Room 3, Fakirapool, Dhaka -1000, Bangladesh.
• Website: https://classicalit.com/contact-us

Your Trust Matters
We are committed to transparency and protecting your privacy. Thank you for choosing Classical IT.